To cancel your loan, you would need to cancel your trip through your travel provider first. They will notify us of your cancellation along with whatever refund is being returned to UpLift. When the refund is received by us, we will apply the amount towards your loan balance. If the refund amount is more than what is owed on your loan balance, we will issue a refund to your card on file. If the amount is less than what is owed on your loan balance, you will need to review your Pay Monthly account at pay.uplift.com in order to view your remaining loan balance.