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Fraud Operations Analyst

Lending & Finance

Menlo Park, CA

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Description

Uplift operates at the intersection of travel, technology and digital lending. Founded by luminaries from the travel industry, Uplift is a well-financed Series B startup that provides point-of-sale financing for consumer travel. The consumer travel segment is a $1 Trillion global market that is under-financed relative to other key consumer verticals.

As a Fraud Operations Analyst, you will be responsible for analyzing data sets, reviewing suspicious accounts, identifying new fraud trends, and resolving potentially fraudulent activity. You will also be on the forefront of driving the automation of fraud detection. A successful analyst will be able to work with internal teams and external partners to resolve cases of fraud and minimize potential losses.

Responsibilities

  • Independently analyze and respond to all flagged cases as a part of fraud detection, mitigation, and behavior analysis
  • Review suspicious activity to determine if applications are fraudulent or legitimate and take appropriate action(s) by authenticating customer’s identity
  • Prepare and submit Suspicious Transaction Reports for activity identified as suspicious or unusual to our partner banksIdentify new fraud trends and refine fraud policy to incorporate additional fraud pathways
  • Drive improvements and automation in our fraud detection system
  • Assess new potential products or techniques to reduce fraud

Requirements

  • Bachelor's Degree in a related field from an accredited college or university
  • 1-2 years experience in analyzing fraud trends, fraud detection and prevention is a plus
  • Proficiency in Google Sheets and Microsoft Excel, including pivot tables, macros, filtering, and sorting
  • Exceptional analytical, troubleshooting, motivating, and problem-solving skills
  • Comfortable working in a startup culture with the ability to earn trust
  • Position can be based from Menlo Park or SF

Benefits

  • Generous laptop budget, choose your own!
  • Free daily catered lunches
  • Medical and dental insurance
  • Pre-IPO stock options
  • 401(K) plan
  • Gym reimbursement
  • Professional development allowance
  • Easy commutes – Menlo Park, across from the Caltrain station. SF, two blocks from BART


Uplift is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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