Director, Commercial - Cruise


Miami, FL



Uplift Pay Monthly was founded by a passionate team of travel industry veterans to make travel more accessible, affordable, and rewarding for everyone. By offering simple, flexible payments, Uplift helps travelers book early while prices are low, and pay for their trip over time. Uplift is a well-financed Series C startup serving the $1.4 Trillion consumer travel segment.

Uplift partners with top travel brands such as the vacations sites of United, American, Southwest, cruise lines such as Carnival, theme parks such as Universal, and many more. Learn more at

Uplift is looking for a highly experienced Director of Commercial - Cruise to lead account/relationship management efforts as well as leverage existing and further develop relationships with large enterprise level partners in the cruise industry. You will also apply deep analytical skills, and business judgement to refine strategic priorities, deliver operational excellence and promote new product innovation and growth.

The candidate must be able to communicate Uplift’s unique capabilities to deliver complex and customized payment and marketing solutions. The ideal candidate will be able to build meaningful relationships with influential people at varying levels within mid- and large cruise line accounts. This is a highly strategic role for the right person with experience in Uplift’s specific fintech and travel business domain.


  • Build strong, long-lasting senior-level executive relationships with large enterprise level clients, focusing on the cruise travel sector
  • Plan, implement and manage highly strategic commercial activities and pipeline to short and long term business goals and annual revenue targets
  • Drive market share and revenue in the cruise line vertical among existing and new cruise line partners
  • Create & articulate compelling value propositions around Uplift’s Pay Monthly solution
  • Develop and execute against a comprehensive plan to expand large, complex accounts
  • Scope projects, shape engagements, and help define business and product solutions that best satisfy clients’ needs and achieve their desired business outcomes
  • Present Uplift’s unique value proposition to client’s top level executives
  • Plan resources, organize and mobilize teams (including account management, solution design, UX and delivery teams)
  • Work with Uplift’s executives and commercial team to ensure maximum client satisfaction and ongoing growth with Uplift
  • Evangelize Uplift through executive-level presentations and client discussions, participation at events, speaking engagements, and trade shows
  • Be a leader in Uplift’s fast-growing organization and help to build a high-performing commercial team over time


  • 10+ years of B2B Commercial or General Management experience
  • Ability to orchestrate complex relationships across marketing, e-commerce, finance, IT and other departments within a cruise line
  • Ability to drive commercial and numerical analyses, negotiate complex deals, and turn these into concrete insights, actions, new products/services and improved key business results
  • Strong preference for candidates with a background in the cruise industry
  • Strong strategy, research, analysis, presentation and negotiation skills
  • Strong knowledge, interest and experience in the travel industry
  • Highly developed interpersonal skills with the ability to build relationships both internally and with C-level decision makers within the cruise travel vertical
  • Experience and/or comfort in managing deals and speaking with decision makers at cruise lines
  • Demonstrate excellent business judgment and have the ability to move and evolve with the fast-changing needs of the company and be comfortable making a call without all the information
  • Able to develop strong working relationships within and across multiple departments and/or functions within the company and across geographies
  • Aptitude for making organizational improvements to craft and implement new cutting-edge initiatives
  • Collaborative; able to build trusting relationships and deliver projects on time
  • Passionate about engaging and developing talent; attract, develop, engage and retain talented individuals with a compelling, unifying vision that steers and motivates


  • Company will provide either a MacBook or Windows laptop
  • 10 company paid holidays and unlimited PTO
  • Medical and dental insurance, vision reimbursement program
  • Life insurance
  • 401K plan
  • Pre-IPO stock options
  • Commuter benefits program
  • Wellness program
  • Pick-A-Perk program

Uplift is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Note: Uplift does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Uplift is not responsible for any fees related to unsolicited resumes.